This will depend on your ticket type and when you made your booking. Please select your specific ticket type below (found on your booking confirmation) for further information:
- Support
- Managing & Changing Bookings
- What happens if my ticket expires?
Categories
What happens if my ticket expires?
All standard LeShuttle tickets are non-refundable but remain valid for one year from the booking date, as long as they have not expired. Once a ticket expires, it can no longer be used for travel and will be forfeited.
Travel Insurance Claims
If you were unable to travel and need to file a claim with your travel insurance provider, our Customer Support Team can assist. Simply reach out via our Contact Form, and we’ll be happy to provide a supporting letter for your claim.
No Exceptions for Refunds
Please note that we are unable to offer refunds on non-refundable tickets under any circumstances.
Ticket Expiry Information
Can I amend my Day/Overnight ticket?
Can I amend my Short Stay Saver ticket?
Can I amend my Standard Ticket?
Can I amend my Standard Refundable/Standard Plus ticket?
Can I amend my Short Stay Flexiplus ticket?
Can I amend my Flexiplus ticket?