- Legal information
- Terms & conditions
In this section
- Legal information
- Terms & conditions
- Conditions of carriage
- Carriage of Animals
- The Carriage of Dangerous and Hazardous Goods and Hazardous Articles
- Carriage of Reserve Fuel Containers
- Carriage of Firearms and Fireworks
- The Channel Tunnel Byelaws
- Suppliers
- Website terms of use
- My Eurotunnel app terms of use
- Changes and Cancellations
Terms & conditions
Standard Terms and Conditions
Ticket Terms and Conditions (PDF) - applicable from 5th March 2025
Ticket Terms and Conditions (PDF) - applicable between October 2023 - 4th March 2025
Trade terms and conditions
Coach Terms and Conditions (PDF) - applicable from January 2023
Business Account Terms and Conditions (PDF)