- Support
- Making a booking
Categories
Making a booking
Help and advice on ticket types, vehicles, and more
Vehicle
- Can I change my vehicle details on arrival?
- Does the number of people I have in my vehicle change the price?
- Vehicle types and sizes
- What should I do if I think I’ve been allocated to the wrong section of the shuttle?
- Why do you need to know what sort of vehicle I have?
- Will adding a roof box, or putting bicycles on my roof change the price I pay?
- Will adding a storage box, or putting bicycles on the rear of my car change the price I pay?
- Will I pay more if I'm towing a trailer or caravan?
- Will the size of my vehicle change the price I pay?
- Trailers and caravans
- Can my van travel on the shuttle?
- Am I able to book and pay for more than one car?
Ticket
- About our ticket types
- Am I able to purchase a ticket when I arrive?
- Can I book an 'Open' Ticket?
- How do I get a VAT receipt for my ticket?
- What happens if my ticket expires?
- What if my desired travel date is not available yet?
- What's the difference between Standard, and Standard Refundable tickets?
- Will I receive tickets before I travel?
Payment