1. Support
  2. Managing & Changing Bookings
  3. I've made my booking the wrong way around

I've made my booking the wrong way around

We are unable to change the direction of a confirmed booking, however if you can make a new booking with the correct travel details and advise us of both reference numbers we will cancel the original incorrect booking for refund.

Please note: Refunds for replacement Day/Overnight tickets will be processed on completion of your return journey in line with our Terms and Conditions.